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Custom merchandise production for agencies.

We work behind creative, experiential and activation agencies to turn client briefs into original products. From early feasibility and sampling through to manufacturing, packing and delivery.

Made for the way agencies work.

Client brief still moving? Quantity not quite locked? Deadline very much locked?

That is fairly normal.

We can help establish what is realistic, what the product should cost and which production route makes sense before you commit the client to something awkward.

From early feasibility through to sampling and production, the aim is to give your team useful answers while there is still time to make good decisions.

More of the budget goes into the product.

madebyobra works directly with manufacturing partners rather than buying finished merchandise through layers of resellers.

At the right quantities, that can mean spending the same sort of overall budget on something considerably more original than a premium blank with decoration added afterwards.

It also gives us more freedom to talk about the things that actually make the product better: fabric, construction, trims, finishing and how the collection works as a whole.

Compare the finished cost, not the blank price.

Your client.
Your relationship.

We can work quietly behind the agency or join the conversation when specialist product or manufacturing knowledge is useful.

Any direct client involvement is agreed with you first.

That means your team can bring in production expertise without handing over the relationship you have built with the client.

Want the detail, or already have a brief?

Looking for practical production advice?

Browse agency notes

The full agency guide

Everything you might want to know before putting merchandise into a client brief.

A client wants merchandise in the campaign. The concept looks great. There is a launch date that has somehow become immovable, quantities are still being discussed and somebody will eventually ask whether the whole thing can cost less. Welcome.

madebyobra works directly with creative, experiential, activation and brand agencies to develop and manufacture original merchandise for client campaigns, events, launches and activations. We can work behind the scenes under your agency relationship, support your team when specialist product knowledge is useful, or take a clear brief and handle the production side through to delivery.

Our job is to help you get from the initial idea to something you can actually price, approve, manufacture and put in somebody’s hands.

How agencies use madebyobra

Most agency briefs arrive somewhere between an idea and a specification. Occasionally everything is finished and production-ready. More commonly there is a concept deck, some visual references, a client budget that may still be moving and a deadline that definitely is not.

That is a perfectly workable place to start. We can help establish what is feasible at the quantity, what manufacturing route makes sense, how much creative freedom there really is and where the budget is best spent.

You do not need to become a garment technologist to brief us. You do need to know what the product is trying to achieve.

If it is being retailed, the commercial model matters. If it is an activation gift, perceived value may matter more than retail margin. If it is the hero piece in a campaign, more of the budget probably belongs in that product than in six secondary items nobody remembers. Those are useful decisions to make before somebody starts choosing Pantones.

Your quantity changes what you can make

One of the most useful things an agency can understand early is that custom merchandise is not one production route. The quantity changes the manufacturing options.

At lower volumes there are practical limits to how far we can alter the underlying product. Some fabrics have dye minimums. Specialist trims have production minimums. Completely custom components do not always make commercial sense for a small run. That does not mean a smaller project has to look generic. It means the design needs to use the right production route intelligently.

  1. Under 250units

    Intelligent customisation

    Proven product blocks with intelligent customisation.

    Colour, artwork, branding, labels, trims and packaging can still create something highly distinctive, but there are limits to fully custom fabrics, components and construction.

  2. 250–1,000units

    The sweet spot

    This is the sweet spot for many original merchandise collections.

    There is enough volume to move well beyond decorated blanks, introduce more considered fabrics, finishes and trims, and build several products around one visual idea while keeping the project commercially sensible. Enough volume to make the product genuinely distinctive without forcing the project into huge-volume manufacturing.

  3. 1,000+units

    Full bespoke development

    Completely bespoke product development becomes far more viable.

    This can include purpose-developed fits, construction, specialist fabrics, custom components and products engineered specifically around the project.

These are planning bands rather than universal factory laws. A football shirt, heavyweight tee and technical jacket have different manufacturing economics. A better question than “What is the MOQ?” is: “At my quantity, how much of this product can realistically be customised?”

Why direct-to-factory matters

madebyobra works directly with its manufacturing partners. We are not buying a garment from a promotional merchandise distributor, adding decoration and reselling it through another layer of margin.

That changes both the commercial conversation and the product conversation. When you buy a premium blank through a traditional merchandise supply chain, the client is paying for somebody else’s garment before any branding has happened. Then the print or embroidery is added. Relabelling may be added. Handling and supplier margin follow.

By the time the finished item arrives, a surprising amount of budget can have gone into a product that still looks remarkably similar to everybody else’s. Direct manufacturing lets more of that budget go into the thing the client and customer actually receives. At the right quantity, the finished cost of making an original product can come surprisingly close to the finished cost of buying and decorating a premium blank.

Compare the finished cost, not the blank price.

Our manufacturing network has capacity of up to 40,000 units per week across the network. That figure matters for scale, but capacity alone does not guarantee a particular project slot. Product construction, materials, factory allocation and timing still need checking against the real brief.

What can we make?

madebyobra works across sportswear, contemporary casualwear and original branded merchandise. Football shirts are one of our strongest hero products because they offer a huge amount of creative territory and already carry strong associations with identity, culture and collectability.

We also develop T-shirts, heavyweight tops, headwear, training-inspired garments, accessories and wider capsule collections. The important thing is choosing products because they suit the audience and the job.

If an activation revolves around one genuinely desirable hero piece, we would rather put the budget into making that piece brilliant than stretch it across a dozen average products so somebody can say the range has twelve SKUs. A merchandise collection can be small and still feel complete.

Explore what we make

The football shirt as a hero product

Football shirts work particularly well for agencies because there is so much design language available before the graphics have even started. Fit, collar, rib, cuffs, panel shapes, fabric, badges, sponsor-style placements and era references all influence how the finished piece feels. That creates room to build something with a recognisable product identity rather than relying on a large print to do all the work.

Current standard pricing for custom football shirts

Minimum
25 per design
At 25 units
£26.95 each
At 2,500 units
£15.95 each
5,000+ units
Priced to the project

Explore custom football shirts

White-label when you need it

Sometimes the client should barely know we exist. We are comfortable with that. Agency projects can be run through your team, with madebyobra handling the product and manufacturing work behind the scenes.

Where direct technical input would make the project easier, we can join the conversation as a product specialist if you want us there. Where you prefer to control every client interaction, we stay behind the agency. Direct client involvement is agreed with the agency first.

The important part is agreeing this before the project starts. The phrase white-label merchandise supplier can mean almost anything, so we would rather be specific about the working relationship than hide behind the terminology. Client communication, documentation, samples, approvals, packaging and delivery responsibilities should all be clear from the start.

Your relationship with the client remains yours. Our value is helping you deliver the product side without adding unnecessary drama to it.

White-label production in our services

A brief does not need to be a tech pack

If you already have finished artwork, quantities and a complete specification, lovely. We can move quickly.

If what you have is a slide saying “Premium 90s football shirt. Feels authentic. Not shiny. Launching in June.” we can also work with that. The first job is understanding what the product has to achieve.

Is it being sold or given away? Does it need to hit a retail margin? Is there a hero piece? Is the client expecting 100 units or 5,000? Is the launch date fixed? Does the packaging matter? Will the product go straight to a venue, warehouse or fulfilment partner?

Those decisions influence the manufacturing route considerably. Once we understand the commercial reality, we can help turn the creative into a production route that makes sense.

Pricing that can survive contact with the client

A supplier saying “send us an enquiry for pricing” is not terribly helpful when you are trying to get a client budget out before 4pm. Where we have established product pricing, we publish it.

Agency projects can also be quoted on a trade basis where appropriate. The point is to give you enough commercial information early enough to know whether the idea belongs in the conversation.

A quote should make clear what is driving the number. Fabric, construction, quantity, branding method, custom trims, labels, packaging, sampling, development and delivery can all affect cost. If something expensive is adding very little to the final product, we would rather tell you than quietly put it in the quote and hope nobody notices.

If you know the budget, tell us. There is no prize for hiding it. A realistic budget lets us tell you where it is worth spending and where the client is unlikely to notice the difference.

If the client already has a serious merchandise budget, ask what that budget could manufacture before asking what it could print.

Sampling deserves more attention than it usually gets

Artwork approval proves that everybody likes the artwork. It does not prove that everybody likes the garment.

Before the main production run, a physical pre-production sample is made and photographed for approval. The approved sample remains at the factory as the production reference. This stage matters because products behave differently in real life than they do on screen.

Colours change across materials. Embroidery has physical depth. Collars sit differently once sewn. Logos often need scaling once they are on an actual body rather than floating in Illustrator. That is why a sample should be treated as part of development rather than a ceremonial box to tick before production.

For agency teams, decide who has final sample authority before the sample arrives. Otherwise feedback has an extraordinary ability to multiply.

How we work, from development to delivery

The deadline is part of the product

A beautiful piece of merchandise sitting in a freight depot the day after the launch is not a particularly successful piece of merchandise. So we want the date early.

For event-led projects, the current planning guidance is to allow around twelve weeks from brief to delivery, although exact timing depends on the product, artwork readiness, sampling, approvals and freight. That planning window covers more than factory sewing time. There is product setup, artwork approval, sampling, potential revisions, production, quality control, packing, freight and goods-in.

A factory can manufacture quickly and the project can still be late because artwork sat with the client for a week, sizes changed after sampling or another logo arrived after everything was supposedly locked. A good production plan works backwards from the real goods-in date and makes the approval points obvious.

We would rather tell you early that a finish is too risky for the deadline than tell you later that we were hoping for the best.

When the date is fixed, decide what has permission to move.

That might be specification, quantity or delivery method. The dangerous version is assuming all three can stay flexible until late in production.

Check your project timeline with us

Pitch work without disappearing down a rabbit hole

We are happy to help agencies establish whether a product idea is feasible before it reaches the client. Sometimes that is a quick commercial sense-check. Sometimes you need indicative pricing. Sometimes the pitch genuinely needs a product concept.

Those are different levels of work. We can help with early commercial and manufacturing guidance without turning every pitch into a full unpaid product-development programme. If original visual concepts or detailed development work are needed for a speculative pitch, agree that scope separately.

There is a difference between answering “Can we realistically manufacture this at 500 units for a June activation?” and “Can you design the entire range, engineer the products and provide presentation visuals by tomorrow morning while we decide whether the client likes the idea?”

Both can be conversations. They are simply not the same piece of work.

The job rarely finishes at the last stitch

If the product is going to a warehouse, event, retail stand or fulfilment partner, the handover needs to work for them too. Tell us what the destination expects.

That may affect labelling, carton packing, size separation, barcode requirements, bagging or other project-specific details. These are boring details right up until nobody has thought about them. Then they become everybody’s afternoon.

Where requirements are known early, they can be built into the production plan rather than fixed at the end. If the client already has a fulfilment or merchandise partner, madebyobra can manufacture the relevant product and hand it into that existing operation rather than pretending every project needs a completely new ecosystem.

What should you send us?

You do not need to build a beautiful supplier brief. A useful one is better.

To give you a meaningful first answer, we need enough to understand:

  • the product or idea
  • approximate quantity
  • intended use
  • budget position
  • required delivery date
  • delivery destination
  • who has final approval

Send artwork if you have it. Send references if you do not. Tell us which bits are confirmed and which bits are still moving.

A producer saying “client thinks 500, could become 1,500 after sign-off” is more useful than false precision. We can price the scenarios.

When should an agency consider custom manufacturing?

The clearest trigger is when the product itself matters to the idea.

If the item is going to be photographed, sold, worn publicly, used as a hero piece, handed to talent or expected to survive long after the event, it deserves a proper product conversation.

Does it feel like a product, or just another piece of event collateral?

Custom manufacturing becomes particularly compelling once quantities move into the hundreds. At that point, you may already be spending enough on premium blanks, decoration, relabelling and handling that a more original route deserves comparison.

You do not have to manufacture every product from scratch. Identify which piece carries the story and put the development where people will notice it.

A few things we would avoid

We would avoid choosing the decoration method before choosing the product.

We would avoid building an enormous range simply because there is budget for one. We would avoid approving creative before somebody checks whether the intended production method supports it. We would avoid assuming a low unit cost automatically creates the best client value.

And we would definitely avoid treating delivery as something to think about once production finishes. Most avoidable merchandise problems begin much earlier than the moment they become visible.

Frequently asked questions

Straight answers to the questions agencies ask us most often.

What is the difference between custom, bespoke and white-label merchandise?

The terms get used loosely, so here is how we use them.

Custom usually means a proven product block adapted for the project: colour, artwork, branding, labels, trims and packaging. Bespoke goes into the product itself: purpose-developed fits, construction, specialist fabrics and custom components, engineered around the project.

White-label describes the working relationship rather than the product. We handle the product and manufacturing work behind your agency, and your relationship with the client remains yours. A white-label project can be custom or bespoke.

What quantities are best for custom merchandise?

It depends how original the product needs to be. Under 250 units, work with proven product blocks and customise them intelligently. Between 250 and 1,000 units is the sweet spot for many original collections: enough volume to move well beyond decorated blanks without entering huge-volume manufacturing. Above 1,000 units, completely bespoke development becomes far more viable.

These are planning bands rather than universal factory laws. A football shirt, a heavyweight tee and a technical jacket have different manufacturing economics. How quantity changes what you can make.

Can you manufacture a completely bespoke product?

Yes. Purpose-developed fits, construction, specialist fabrics and custom components become far more viable once quantities move past 1,000 units.

Below that there are practical limits. Some fabrics have dye minimums, specialist trims have production minimums, and completely custom components do not always make commercial sense for a small run. We would rather tell you early which parts of the idea the quantity supports.

Is custom manufacturing more expensive than using blanks?

Not necessarily, and not always cheaper either. Compare the finished cost, not the blank price.

A premium blank bought through a traditional merchandise supply chain means paying for somebody else's garment before any branding has happened, then print or embroidery, sometimes relabelling, then handling and supplier margin. We work directly with our manufacturing partners, so at the right quantity the finished cost of an original product can come surprisingly close to the finished cost of a decorated premium blank. The product and the quantity decide which way it falls.

Do you offer merchandise trade pricing for agencies?

Agency projects can be quoted on a trade basis where appropriate. Where we have established product pricing, such as our standard custom football shirts, we publish it.

A quote should make clear what is driving the number: fabric, construction, quantity, branding method, custom trims, labels, packaging, sampling, development and delivery. If you know the budget, tell us, and we can show you where it is worth spending.

Can you work white label?

Yes. Agency projects can be run through your team, with madebyobra handling the product and manufacturing work behind the scenes. Where direct technical input would make the project easier, we can join the conversation as a product specialist if you want us there.

Agree the working relationship before the project starts. Client communication, documentation, samples, approvals, packaging and delivery responsibilities should all be clear from the start.

Will you contact our client?

Direct client involvement is agreed with the agency first. Where you prefer to control every client interaction, we stay behind the agency. Your relationship with the client remains yours.

Can you join a client meeting?

Yes, if you want us there. Where specialist product knowledge would help the conversation, we can join as a product specialist, introduced in whatever way suits your relationship with the client. That is agreed with you before the meeting.

Can you support an agency pitch?

Yes. We are happy to help establish whether a product idea is feasible before it reaches the client, whether that is a quick commercial sense-check or indicative pricing.

If a speculative pitch needs original visual concepts or detailed development work, we agree that scope separately, so early guidance does not turn into a full unpaid product-development programme.

What is your MOQ?

It depends on the product and the production route. Standard custom football shirts start at 25 units per design.

For most projects a better question is: at my quantity, how much of this product can realistically be customised? Some fabrics have dye minimums and specialist trims have production minimums, so the answer changes with the product and the specification.

Can you make 50 completely bespoke garments?

Usually not in the fully bespoke sense. At 50 units, custom fabrics, specialist trims and purpose-built components rarely make commercial sense for the run.

That does not mean the result has to look generic. A proven product block with intelligent customisation (colour, artwork, branding, labels, trims and packaging) can still create something highly distinctive. Standard custom football shirts start at 25 units per design.

Do you make samples?

Yes. Before the main production run, a physical pre-production sample is made and photographed for approval. The approved sample remains at the factory as the production reference.

Decide who has final sample authority before the sample arrives. Otherwise feedback has an extraordinary ability to multiply.

How far in advance should we brief you?

As soon as the date is known. For event-led projects, the current planning guidance is to allow around twelve weeks from brief to delivery, although exact timing depends on the product, artwork readiness, sampling, approvals and freight.

That window covers product setup, artwork approval, sampling, possible revisions, production, quality control, packing, freight and goods-in, not just factory sewing time. If a finish is too risky for the deadline, we would rather tell you early.

Can you work from our agency's artwork?

Yes. Send finished artwork if you have it, and references if you do not. Artwork behaves differently on product: colours change across materials, embroidery has physical depth and logos often need scaling once they are on an actual body. We check it against the production method, and the sample is where it is confirmed.

Can madebyobra design the range?

Yes. Creative direction, meaning concepts, artwork and collection direction, is one of our services, alongside developing the products themselves.

Some agencies bring finished creative and use us for product development and manufacturing; others want design input too. For speculative pitch work, design scope is agreed separately.

Can you deliver directly to our client?

Yes. Tell us where the product is going and what the destination expects, whether that is the client, a venue, a warehouse, a retail stand or an existing fulfilment partner. On a white-label project, agree what the packing, paperwork and labelling should show before production starts.

Can you produce retail-ready merchandise?

Yes. Labelling, barcodes, bagging, carton packing, size separation, swing tags and packaging can all be built into the production plan. Tell us the requirements early, so they are part of production rather than fixed at the end.

Can you handle high-volume campaigns?

Our manufacturing network has capacity of up to 40,000 units per week across the network. That figure matters for scale, but capacity alone does not guarantee a particular project slot.

Product construction, materials, factory allocation and timing still need checking against the real brief, so speak to us early. At higher volumes the scale may justify developing the product itself, and football-shirt runs of 5,000 or more are priced to the project.

The short version

If you are an agency planning merchandise, decide how original the product needs to be before choosing the supplier route.

  1. Below 250 units

    Use the available customisation intelligently.

  2. 250–1,000 units

    Seriously consider direct custom manufacturing. This is often where you can create something considerably more distinctive without entering huge-volume territory.

  3. Above 1,000 units

    Speak to the manufacturer early. The scale may justify developing the product itself rather than adapting something somebody else already makes.

  • Compare finished costs, not the blank price against the manufacturing price.
  • Give your supplier the budget and delivery date early.
  • Decide who can approve the sample.
  • When the product matters to the campaign, spend more of the available budget on the product people will actually receive.

That is normally where the memorable bit lives.

Got something
live?

Send us whatever you have.

A finished specification is welcome. A deck, quantity range and deadline are enough to start a useful conversation.

We will look at what is realistic, where the product can be pushed further and which decisions matter first.